Free tools

Free calculators for customer lifetime value, churn and retention, NPS, CSAT and CES. No sign-up, and everything runs in your browser.

Customer Lifetime Value Calculator

Calculate customer lifetime value from order value, purchase frequency, margin and churn. Add your acquisition cost to see LTV:CAC and payback time.

Churn Rate & Retention Rate Calculator

Calculate customer churn and retention rate for any period, convert monthly to annual churn, and turn cohort counts into a retention table in seconds.

NPS Calculator (Net Promoter Score)

Calculate your Net Promoter Score from promoter, passive and detractor counts or pasted 0–10 survey scores, with breakdown and margin of error.

CSAT & CES Calculator

Calculate your CSAT score (1–5 scale) or Customer Effort Score (1–7 scale) from rating counts or pasted answers, with average and full distribution.